Answer automation
- - Ground responses in your own website, docs, and FAQ content
- - Reduce repetitive customer questions with 24/7 instant answers
- - Support customer self-serve journeys across devices
Features
Built to automate repetitive website support questions
Vigil turns your existing business content into a support assistant that answers instantly, captures leads, and helps teams scale customer conversations.
Lead capture and routing
- - Capture leads during and after conversations
- - Configure intake fields for business-specific qualification
- - Hand off to humans based on your support hours and rules
Operations and control
- - Project-scoped assistant configuration
- - Dashboard analytics for conversation activity
- - No-code widget setup for common web platforms