About
Building reliable AI customer answers for the web
Vigil helps businesses automate repetitive customer support questions using their own website, FAQ, and documentation content.
The product is designed for practical deployment: quick setup, grounded responses, configurable lead capture, and clear operational control. Instead of generic AI responses, teams can provide support answers that reflect their real policies and service information.
What we optimize for
- - Fast time-to-value for SMB teams
- - Accurate and policy-aligned answers from your own content
- - Better support response coverage without scaling headcount linearly