Upload documents, paste your website address, or type in your knowledge directly. The AI reads everything and uses it to answer customer questions accurately, in your own words.
Every unanswered question is a lost sale.
Vigil stands guard on your website, instantly handling pricing, availability, and policy questions so you can focus on running your business.
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Reduce repetitive queries
Eliminate the endless flood of redundant questions. Let the AI handle baseline requests so you can focus entirely on high-value tasks.
Deflect ticketsTime saved
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Available 24/7
Your digital storefront never sleeps. Provide visitors with immediate help at 3 AM or 3 PM without expanding your payroll or headcount.
Always onZero staffing
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Instant Responses
Don't let a prospect go cold while waiting for an email reply. Give them the details they need in milliseconds before they bounce.
No wait timeReduced bounce
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Automate Lead Gen
When a customer needs human assistance or a quote, the AI captures their contact details and automatically pushes a warm lead into your pipeline.
Lead captureSales pipeline
Get your AI assistant live in minutes
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Step 1
Train Your Agent
Upload documents, paste your website, or add FAQs. Vigil uses your real data to power responses.
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Step 2
Set the Rules of Engagement
Match your brand voice, set behavior, and control how it captures leads or hands off to humans.
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Step 3
Deploy the Watchman
Add one line of code to your site and start answering customer questions immediately.
Features
What Vigil does for your business
Built for teams that want fewer repetitive support tasks and faster customer responses.
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The Always-On Sentinel
Your AI responds using your website, documents, and FAQs—no generic answers.
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Vigilant Lead Capture
Collect emails, phone numbers, and inquiries during conversations automatically.
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Smart Escalation
Let AI handle most conversations and route complex ones to your team.
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See every conversation
Track what customers ask and how your assistant performs.
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Book appointments
Visitors book, cancel, and reschedule appointments directly in chat.
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Embeds anywhere
One line of code and you're live. Compatible with any website builder.
Answers you can trust
Unlike generic AI chatbots, Vigil responds using your actual business content. No made-up answers. No guessing. Just responses grounded in your data.
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Grounded in your data
Vigil ingests your exact website content, support documentation, and FAQs. It anchors every single response strictly to your verified business sources.
Site syncingDocument parsing
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Zero Hallucinations
Standard LLMs hallucinate when they don't know the answer. Vigil is strictly constrained: if the answer isn't in your docs, it safely escalates the query.
Strict constraintsSafe fallback
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Full Knowledge Control
You have absolute authority over what the assistant knows. Easily add, update, or remove training sources from your admin dashboard instantly.
Admin dashboardLive updates
The Always-On Sentinel.
Be there for customers around the clock — automatically.
Your AI assistant works nights, weekends, and public holidays. Every visitor gets an instant, accurate answer based on your own content — no waits, no missed opportunities.
- ✓Fast responses for common customer questions
- ✓Grounded in your own project content
- ✓Handles multiple conversations in parallel
Do you ship to Canada?
Yes! We ship to all Canadian provinces with standard delivery in 5–7 business days. Free shipping on orders over $75.
What payment methods do you accept?
We accept Visa, Mastercard, Amex, PayPal, and Apple Pay.
Lead captured
NameSarah Chen
Emailsarah@example.com
Phone+1 (555) 012-3456
InterestPro plan — monthly billing
✓ Saved to your dashboard
Vigilant Lead Capture.
Turn every visitor into a lead — automatically.
While you rest, your AI qualifies visitors, collects contact details, and stores leads in your dashboard for follow-up. No more missed enquiries overnight.
Start Answering Customer Questions →Pricing
Simple pricing. No surprises.
No hidden fees. Scale as your conversations grow.
Loading plans…
FAQ
Questions before you launch?
Everything teams usually ask before they go live. If you still need help, our support team responds fast.
Copy one line of code and paste it into your website. We offer dedicated guides and integrations for WordPress, Shopify, React, Next.js, and plain HTML - no backend developer needed.
Yes - set the name, brand colours, icon, greeting message, and tone of voice, all from your dashboard. No code required.
You can enable live human handoff in project settings. During support hours, visitors can be connected to an agent; outside hours, the flow can switch to lead capture for follow-up.
Yes. Data is scoped to your project with access controls, and infrastructure protections are applied in transit and at rest. For security and compliance details, contact support.
The free plan includes everything you need to begin - no credit card required. See the pricing section above for exact limits.
Responses follow your configured model capabilities and content quality. In practice, teams use it for major global languages and validate outputs for their audience.
Absolutely. You can configure lead fields (for example name and email), review captured leads in your dashboard, and export them as CSV.
Most content is processed quickly, while larger or more complex sources can take longer. You can track document processing status directly in the dashboard.
Works seamlessly with your technology stack
Deploy your AI assistant on any website in minutes. No plugins required — just paste one line of code.
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WordPress
Launch an intelligent chatbot on your WordPress blog or WooCommerce store by pasting a simple embed script into your footer.
Plugin freeCMS compatible
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Shopify
Support your customers during checkout and answer product queries by adding our lightweight widget to your storefront theme.
E-commerceStorefront
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Webflow
Enhance your beautifully designed Webflow sites with an AI assistant that seamlessly matches your custom branding.
No-code readyCustom styling
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React
Integrate directly into your React applications using our lightweight, developer-friendly component library.
NPM packageComponent
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Next.js
Built for modern infrastructure. Drop the widget into your Next.js app router or pages router with zero hydration issues.
SSR compatibleApp router
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Custom HTML
Don't use a framework? Simply drop a single line of JavaScript into any plain HTML page and your AI assistant is live instantly.
Universal scriptFramework agnostic
Built for small businesses that handle customer questions daily
From e-commerce stores to healthcare clinics, Vigil adapts to your industry and answers the questions your customers ask most.
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E-commerce
Answer product questions, guide customers to the right item, and handle returns and refund enquiries - all from your uploaded product docs and policies.
Product Q&AOrder tracking
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Service businesses
Qualify leads, answer service questions, and capture consultation requests so your team can focus on delivery work.
Lead captureQuotes
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Restaurants & Hospitality
Help guests with menu details, hours, allergen information, and contact enquiries while your team is offline.
ReservationsMenu queries
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Healthcare & Wellness
Share non-clinical service information, clinic procedures, and intake guidance with clear, consistent answers.
Intake formsService info
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Education & Coaching
Answer questions about your courses, capture prospective student enquiries, and support existing learners - without your team answering the same emails all day.
Course infoEnrollment
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SaaS & Tech Products
Turn your help docs into an instant support assistant. Reduce tickets, onboard users faster, and keep your team focused on product work.
Help docsSupport tickets
Security & Privacy
Your data stays yours. Always.
Security claims on this page are intentionally conservative and limited to controls active in the product today.
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Encrypted Transport & Storage
Data protection is rigorously handled through managed infrastructure controls natively active across both transit and storage layers.
AES-256TLS 1.3
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Project-Scoped Access
Our API routes strictly enforce ownership checks, ensuring that your project resources always stay scoped exclusively to authorized users.
Strict isolationAuth-gated
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Compliance Posture
Enterprise teams can explicitly request security audits and detailed compliance frameworks through our support channels during evaluation.
Audit logsSOC2 ready
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Policy Transparency
We don't make empty promises. All data-handling commitments are reviewed internally before being publicly promoted as shipped guarantees.
No hidden termsClear privacy
Reach Out
Contact Us
Stop missing customer questions. Start answering instantly.
Set up your AI assistant in minutes and let it handle customer conversations for you—24/7.